At Brissoto, we are committed to protecting your privacy and personal information. We understand that you share important information with us to find potential matches and build meaningful relationships, and we take this responsibility very seriously. In this Privacy Policy, we explain how we collect, use, share and protect your personal information collected through our various services.
1. The information we collect
Through our various services, we collect information from the information you provide directly to us, such as your name, age, gender and e-mail address, as well as information relating to your use of our service, such as dates and times of access, pages viewed, links clicked and search queries. We collect the information you give us when you contact our customer service department. Naturally, we also process your discussions with other members and the content you publish in order to regulate the service and protect the community. With your consent, we are able to retrieve your geolocation information (longitude and latitude) from your device. This collection may take place in the background, even when you are not using the application, if you have given us express permission to do so. However, if you refuse to allow us to collect your geolocation information, we will respect your choice, but you will not be able to access the services that depend on it.
We do not collect information from children under 18 and our service is not intended for children under 18. If we learn that we have collected personal information from a child under the age of 18, we will take steps to delete that information as soon as possible.
2. How we use your information
We collect this information to provide, personalize and improve our service, to detect and prevent fraud and malicious activity, to analyze the use of our service, to communicate with you, to respond to your requests and to provide you with quality service.
We take the confidentiality of your data very seriously and are committed to protecting it from unauthorized use or disclosure. We do not sell, rent or share your personal information with third parties for marketing purposes without your explicit consent. However, we may share your information with third-party service providers to provide our service or to help us improve our service.
For the sake of simplicity, we use your information to:
A. To administer your account and provide our services
- Create and manage your account.
- Provide you with customer service and respond to your requests.
- Communicate with you about our services.
B. Help you connect with other users
- Refer you and other users.
- View each other’s profiles.
- Allow members to search for and connect with other members.
C. To offer you new services
- Register and publish your profile on new features.
- Manage your account on these new features.
D. To provide offers and manage our marketing communication campaigns
To communicate with you about products or services that we think may be of interest to you.
E. To improve our services and develop new ones
- To analyze customer service interactions to improve the quality of our service.
- To understand how our members generally use our services in order to improve them (for example, we may decide to change the appearance or interface of a feature, or even modify it significantly, based on members’ reactions to it).
- Develop new features and services (e.g., we may decide to develop a new feature based on interests after members have requested it).
F. To prevent, detect and combat fraud and other illegal or unauthorized activity
- Uncover and deal with actual, suspected or alleged violations, in particular by examining reports and member interactions
- Better understand and design measures to combat violations
- Retain data related to violations
- Communicate with reporters, including the actions we have taken in response to their reports.
Our goal is to provide you with the best possible dating experience while protecting your privacy. If you have any questions or concerns about our use of your personal information, please do not hesitate to contact us and we will do our best to assist you.
3. How we share your information
Since our priority is to help our users meet each other, we mainly share your information with other members of our community. We do not share your information with third parties except in certain specific circumstances, such as:
- With your explicit consent: If you give your explicit consent, we may share your personal information with third parties. For example, if you choose to connect your Heyama account to another service, we may share certain information with that service to provide you with a better experience.
- With third-party service providers: We may share your personal information with third-party service providers to help us provide our service. This may include hosting providers, payment providers and companies that help us improve our service. We will only share the information necessary for these third party service providers to provide their services.
- If we are legally required to disclose your information: We may be required by law to disclose your personal information if required to do so by law enforcement authorities. For example, if we receive a subpoena or request from legal authorities, we may be required to disclose your personal information.
- To exercise our rights, we may need to share your information in the following situations: (i) if it may reduce our liability in a current or potential legal matter; (ii) if it is necessary to protect our rights, those of our members, business partners or other interested parties; (iii) to enforce agreements we have entered into with you; and (iv) to investigate suspected illegal activity, prevent fraud or take other appropriate action.
Whenever we share your personal information, we take all necessary measures to protect it and we undertake never to sell it to third parties. If we do share your information with third parties, we ensure that this is done in compliance with our Privacy Policy and current data protection laws.
4. How we protect your information
We take the security of your personal information very seriously and are committed to protecting it from unauthorized access, disclosure, alteration or destruction. We have implemented rigorous security measures to guarantee the confidentiality of your data. We use standard security protocols to transmit your personal information securely, including SSL encryption, which is one of the most advanced security technologies available to ensure the confidentiality of your information during transmission. We restrict access to your personal information to our employees and service providers who need to know that information in order to provide services on your behalf and who are subject to contractual confidentiality obligations. We constantly monitor our infrastructure to detect and prevent intrusion attempts or malicious attacks. In the event of a data breach, we will inform you immediately and take all necessary measures to minimize potential damage.
5. Your choices and controls
We want you to have control over your personal information. You can access, modify or delete your personal information at any time by accessing your profile on our dating site. If you are unable to make these changes, you may contact us directly to request deletion of your account or to obtain information about the information we have collected about you. We will process your request as soon as possible, while respecting legal data retention periods. We also offer you options to manage your communication preferences with us, including opting out of receiving promotional emails or notifications from us. We are committed to respecting your privacy choices and preferences to the extent reasonably possible.
In some cases, we may request proof of identity before responding to your requests to access, modify or delete your personal information. We may refuse a request if it is unlawful, invalid or may infringe the rights of another person. If you wish to receive information about another member, we must obtain their written consent. We are unable to comply with certain requests which may prevent us from providing our services to you.
6. How long do we keep your data
Personal information is retained only for legitimate business practices and in accordance with applicable law. If a user stops using our services, they may delete their account and their profile will no longer be visible to other members. Accounts that have been inactive for two years may be deleted at any time.
7. Forbidden to minors
Our platform is intended for people aged 21 or over and is not accessible to minors. If you suspect that a member is underage, please use the reporting system available in our service.
8. Changes to this policy
We reserve the right to change this Privacy Policy at any time by posting an updated version on our dating site. We encourage you to visit this page regularly to stay informed about our privacy practices.
9. How can I contact you?
If you have any questions or concerns about our Privacy Policy, please contact us at contact@brissoto.com.